Last Updated: August 3, 2026

1. Introduction

This Privacy Policy explains how POLYMATH PRODUCER® collects, uses, stores, discloses, processes, and protects personal information when you access or use our website, digital products, educational programs, software, memberships, subscriptions, applications, artificial intelligence tools, communities, customer support, and related services.

This Privacy Policy applies to polymathproducer.com and its subdomains, including app.polymathproducer.com and learn.polymathproducer.com, together with the Studio App, AI Coach, educational portals, accounts, communities, and related Products and Services operated by JWFPRODUCTIONS.

The Products and Services are operated by JWFPRODUCTIONS (“Company,” “we,” “our,” or “us”). JWFPRODUCTIONS is a registered business name operated by Jonathan Ferrier, a sole trader, ABN 59 272 481 476.

JWFPRODUCTIONS operates the Products and Services with the permission and authority of Jonathan Ferrier, the creator and copyright owner of POLYMATH PRODUCER®.

The Products and Services covered by this Privacy Policy include, but are not limited to:

• the Polymath Producer Book;
• Companion Bundle;
• Winning In Sync;
• Studio App;
• AI Coach;
• Song Analysis Series;
• Identity Workbook;
• Accelerator programs;
• digital downloads;
• templates;
• checklists;
• prompts;
• video training;
• live and recorded educational sessions;
• memberships;
• subscriptions;
• communities;
• coaching;
• future educational programs;
• software applications; and
• related digital products and services.

By accessing or using the Products or Services, you acknowledge that you have read and understood this Privacy Policy and that your personal information will be handled as described in this Policy.

Where consent is required by applicable law for marketing communications, sensitive information, particular uses of artificial intelligence, or other processing activities, we will obtain that consent as required.

If you do not agree with this Privacy Policy, you should discontinue use of the Products and Services.

2. Information We Collect

We collect personal information and other information reasonably necessary to provide, secure, administer, support, and improve the Products and Services.

The information we collect depends upon how you interact with us and which Products or Services you use.

Identity and Contact Information

We may collect:

• your full name;
• display name or username;
• business name;
• artist name;
• email address;
• telephone or mobile number;
• billing address;
• country or region;
• social media profile information where voluntarily provided; and
• any other contact information you voluntarily provide.

Account and Subscription Information

Where you create an account, membership, or subscription, we may collect:

• account username;
• encrypted or securely processed authentication credentials;
• account preferences;
• membership status;
• subscription type;
• billing frequency;
• subscription start, renewal, cancellation, and expiry dates;
• purchase history;
• products and programs accessed;
• account login history;
• usage limits;
• customer status;
• account support history; and
• records relating to account security or suspected misuse.

You are responsible for maintaining the confidentiality of your account credentials.

Payment and Transaction Information

We may collect or receive:

• billing name;
• billing address;
• transaction date;
• transaction amount;
• currency;
• product purchased;
• subscription status;
• payment status;
• refund status;
• chargeback or payment-dispute information;
• payment-provider customer or transaction identifiers;
• limited payment-method details, such as card type or the last four digits of a payment card, where supplied by the payment provider; and
• other information reasonably necessary to administer a transaction.

Payments may be processed through third-party payment platforms, including Stripe and PayPal.

We do not store complete payment-card numbers, card security codes, or complete payment-account credentials on our own servers.

Stripe, PayPal, and other payment providers may collect and process payment information directly in accordance with their own privacy policies and legal obligations.

Professional, Educational, and Creative Information

Where you voluntarily provide it, we may collect information concerning:

• your music-production experience;
• songwriting experience;
• mixing or mastering experience;
• professional background;
• business activities;
• creative goals;
• career goals;
• educational interests;
• preferred digital audio workstation or software;
• music genres;
• current projects;
• learning progress;
• course participation;
• completed lessons;
• quiz or assessment responses;
• coaching information;
• questions submitted during educational sessions; and
• other information relevant to providing personalised educational support.

AI Coach Information

When you use the AI Coach, we may collect and process:

• prompts;
• questions;
• instructions;
• conversation history;
• AI-generated responses;
• ratings or reactions to responses;
• feedback concerning the AI Coach;
• files or materials submitted for analysis;
• information derived from your interactions with the AI Coach;
• usage dates and times;
• feature usage;
• technical logs;
• safety and security signals; and
• other information reasonably necessary to provide, maintain, secure, evaluate, or improve the AI Coach.

Information submitted to the AI Coach may contain personal information. You should avoid entering unnecessary personal information or sensitive information into the AI Coach.

You must not submit personal information relating to another person unless you have the legal right, authority, consent, or other lawful basis necessary to do so.

Studio App and User Uploads

When you use the Studio App, AI Coach, or another Product or Service that permits file uploads, we may collect and process materials including:

• songs;
• recordings;
• mixes;
• masters;
• stems;
• lyrics;
• compositions;
• project files;
• prompts;
• documents;
• notes;
• images;
• videos;
• audio files;
• metadata;
• technical file information;
• analysis results;
• processing instructions; and
• other information or materials you choose to upload or submit.

These materials are referred to in this Privacy Policy as “User Uploads.”

User Uploads may contain personal information about you or another person, including names, voices, images, performances, professional information, or creative contributions.

You are responsible for ensuring that you have all permissions, licences, consents, and other legal rights necessary to submit and process User Uploads.

Private User Uploads submitted for processing will not be treated as testimonials, public community content, or promotional submissions.

We will not knowingly publish, sell, or use private User Uploads in advertising or promotional materials without your permission.

We will not use private User Uploads to train a general-purpose artificial intelligence model unless that use has been clearly disclosed to you and any consent required by applicable law has been obtained.

Community and Public Content

Where you participate in a community, coaching group, live session, membership platform, discussion area, or other interactive feature, we may collect:

• your display name;
• profile photograph;
• posts;
• comments;
• questions;
• messages;
• shared files;
• reactions;
• feedback;
• testimonials;
• reviews;
• success stories;
• photographs;
• audio recordings;
• video recordings; and
• other content you choose to submit.

Information you post in a community or other public or shared environment may be visible to other users.

You should not post information that you do not want other community members to see.

Customer Support and Communications

We may collect:

• customer-support enquiries;
• email correspondence;
• chat messages;
• telephone or video-call information;
• complaint information;
• refund requests;
• technical-support records;
• billing enquiries;
• account-recovery information;
• survey responses;
• marketing preferences; and
• other communications between you and us.

Where a customer-support session, coaching call, educational session, or other interaction is recorded, we will provide notice or obtain consent where required by applicable law.

Technical and Usage Information

We may automatically collect:

• IP address;
• browser type;
• browser version;
• operating system;
• device type;
• device identifiers;
• referring website;
• pages viewed;
• links clicked;
• session duration;
• login times;
• access dates and times;
• feature interactions;
• course or lesson engagement;
• video viewing activity;
• download activity;
• AI Coach usage;
• Studio App activity;
• application performance;
• diagnostic data;
• crash reports;
• error logs;
• security logs;
• approximate geographic location derived from an IP address;
• cookie identifiers;
• advertising identifiers; and
• general website, application, and platform-usage information.

Depending upon applicable law and the circumstances, some technical or usage information may constitute personal information.

Information Received from Third Parties

We may receive information from:

• Stripe;
• PayPal;
• website and cloud-hosting providers;
• analytics providers;
• advertising platforms;
• email-service providers;
• CRM providers;
• community platforms;
• software providers;
• artificial intelligence providers;
• customer-support platforms;
• referral or affiliate sources;
• fraud-prevention and security providers; and
• other service providers used to operate the Products and Services.

The information received may include transaction details, subscription status, account information, analytics information, advertising attribution, support records, security alerts, and information necessary to provide or administer the Products and Services.

3. Sensitive Information

We do not generally require you to provide sensitive information in order to use the Products and Services.

Sensitive information may include information concerning health, race or ethnicity, political opinions, religious beliefs, sexual orientation, criminal history, biometric identification, or other categories treated as sensitive under applicable law.

You should not submit sensitive information through the AI Coach, Studio App, communities, support channels, or other Products or Services unless it is reasonably necessary and you have been specifically asked to provide it.

Where we intentionally collect sensitive information, we will do so only where permitted by law and, where required, with your express consent.

We do not use voice recordings, photographs, videos, or other User Uploads for biometric identification unless that use has been separately disclosed and any legally required consent has been obtained.

4. How We Collect Information

We may collect information:

• directly from you;
• when you purchase a Product or Service;
• when you create or use an account;
• when you start, manage, or cancel a subscription;
• when you use the AI Coach or Studio App;
• when you upload a file;
• when you participate in a course, community, coaching program, or live session;
• when you contact customer support;
• when you subscribe to marketing communications;
• when you submit a review, testimonial, survey, or feedback;
• automatically through cookies and similar technologies;
• through website, application, and server logs;
• from Stripe, PayPal, and other payment processors;
• from analytics, advertising, hosting, email, CRM, community, and software providers; and
• from other sources where permitted by applicable law.

We endeavour to collect personal information directly from you where reasonably practicable.

5. Cookies and Tracking Technologies

Our website, applications, and Services may use cookies, pixels, tags, local storage, log files, and similar technologies. We may use both session cookies and persistent cookies.

These technologies may be used to:

• remember preferences;

• maintain login sessions;

• authenticate users;

• administer accounts and subscriptions;

• provide shopping-cart and checkout functionality;

• maintain security and prevent fraud;

• improve website and application performance;

• analyse visitor and customer behaviour;

• understand advertising attribution;

• measure marketing and advertising effectiveness;

• personalise content and user experiences; and

• support advertising and audience measurement.

We may also collect information regarding how you use the website, including your IP address, browser or device information, referring website, pages viewed, links clicked, purchase or conversion events, and advertising interactions.

You may choose whether to accept, decline, block, or disable cookies through the settings available within your browser or device. Disabling cookies may affect the availability or functionality of certain website, account, checkout, software, or application features.

Our website may not respond to “Do Not Track” signals transmitted by your browser.

We may use third-party analytics, advertising, attribution, and marketing technologies, including Meta/Facebook Pixel and other advertising, analytics, and attribution providers used by us from time to time. These providers may place or access cookies, pixels, or similar technologies and may process information in accordance with their respective privacy policies.

We may receive information from advertising platforms, analytics providers, payment providers, customer relationship management platforms, attribution providers, and other service providers used to operate the Products and Services.

We do not sell personal information for monetary payment.

6. Advertising and Analytics

We may use third-party analytics, advertising, attribution, and marketing providers to:

• understand how users discover and interact with the Products and Services;
• measure website and application traffic;
• analyse conversions and purchases;
• measure advertising effectiveness;
• create or evaluate audiences;
• improve our advertising campaigns;
• prevent fraudulent advertising activity;
• personalise marketing where permitted; and
• improve the Products and Services.

These providers may receive or collect information including:

• IP address;
• cookie identifiers;
• device identifiers;
• browser information;
• pages viewed;
• links clicked;
• purchase or conversion events;
• approximate location;
• advertising interactions; and
• other website or application activity.

We do not sell personal information for monetary payment.

However, certain disclosures to advertising or analytics providers may be characterised as a “sale,” “sharing,” targeted advertising, or cross-context behavioural advertising under some privacy laws.

Where those laws apply, we will provide any legally required notice and method for opting out.

7. Artificial Intelligence and Automated Processing

The AI Coach uses artificial intelligence technology to generate educational information, suggestions, explanations, ideas, and other outputs.

To provide this functionality, information submitted through the AI Coach may be processed by artificial intelligence providers, cloud-service providers, hosting providers, and other technology contractors reasonably necessary to operate the service.

This may include:

• prompts;
• conversation history;
• files;
• User Uploads;
• processing instructions;
• generated responses;
• technical metadata;
• safety signals; and
• information required to diagnose errors or prevent misuse.

We may use AI Coach interactions to:

• provide responses requested by you;
• maintain conversation history;
• personalise functionality where enabled;
• provide customer support;
• investigate errors;
• improve reliability and safety;
• prevent misuse, fraud, or security threats;
• enforce usage limits and our Terms & Conditions; and
• evaluate or improve the Products and Services using information that is appropriately limited, aggregated, or de-identified where reasonably practicable.

Private User Uploads will not be used to train a general-purpose artificial intelligence model unless that use has been clearly disclosed and any consent required by applicable law has been obtained.

Artificial intelligence outputs may contain inaccurate, incomplete, outdated, or inferred information. You remain responsible for reviewing and verifying AI-generated outputs before relying upon them.

The AI Coach is an educational tool. It is not intended to make decisions producing legal or similarly significant effects concerning your employment, credit, insurance, eligibility for essential services, legal rights, or other comparable matters.

We may use automated tools to detect fraud, security threats, account sharing, unlawful activity, or misuse of the Products and Services. Where required by applicable law, decisions having a significant effect will be subject to appropriate safeguards, including human review.

8. How We Use Your Information

We may use personal information to:

• process purchases through Stripe, PayPal, or another payment processor;
• provide receipts and transaction confirmations;
• administer subscriptions and recurring billing;
• deliver purchased books, programs, downloads, memberships, software, and educational content;
• create and administer accounts;
• authenticate users;
• provide the AI Coach and Studio App;
• process and analyse User Uploads as requested by you;
• provide personalised educational assistance;
• track course or program progress;
• administer communities, coaching, and educational sessions;
• provide customer support;
• respond to billing, technical, privacy, legal, or account enquiries;
• communicate concerning purchases, subscriptions, renewals, security, access, and service updates;
• send marketing communications where you have consented or where otherwise permitted by law;
• improve website, course, software, AI, and application performance;
• conduct analytics and measure engagement;
• develop and improve Products and Services;
• maintain service reliability;
• detect, investigate, and prevent fraud;
• detect account sharing or unauthorised access;
• protect users, intellectual property, software, and business systems;
• enforce our Terms & Conditions, Refund Policy, Disclaimer, and other agreements;
• investigate complaints and disputes;
• administer refunds and chargebacks;
• maintain tax, financial, and business records;
• comply with legal and regulatory obligations;
• respond to lawful requests from authorities;
• establish, exercise, or defend legal claims;
• facilitate a merger, acquisition, restructuring, licensing arrangement, sale of assets, or transfer of the business; and
• carry out other purposes disclosed to you at the time of collection or authorised by applicable law.

We may use aggregated or de-identified information for analytics, research, security, product development, business planning, and other lawful purposes where that information no longer reasonably identifies an individual.

9. Lawful Bases for Processing

Where required by applicable law, we process personal information on one or more of the following lawful bases:

Contract

Processing may be necessary to:

• process your purchase;
• provide a Product or Service;
• administer your account;
• manage your subscription;
• provide access to software or educational content;
• respond to support enquiries; or
• take steps requested by you before entering into a contract.

Legal Obligations

Processing may be necessary to comply with:

• taxation requirements;
• financial-record requirements;
• consumer-protection laws;
• privacy laws;
• sanctions and export-control requirements;
• fraud-prevention obligations;
• court orders;
• regulatory requirements; and
• other applicable legal obligations.

Legitimate Interests

Where permitted by law, we may process personal information for legitimate interests including:

• operating and improving the Products and Services;
• providing customer support;
• maintaining security and reliability;
• preventing fraud and misuse;
• protecting our intellectual property;
• understanding customer engagement;
• improving educational content;
• administering the business; and
• establishing, exercising, or defending legal rights.

We rely on legitimate interests only where those interests are not overridden by your rights, freedoms, and reasonable privacy expectations.

Consent

We may rely on consent for:
• marketing communications;
• certain advertising or tracking activities where consent is required by applicable law;
• collection of sensitive information;
• recordings;
• model-training or other AI uses requiring consent; and
• other processing activities where consent is required by law.

You may withdraw consent at any time, subject to legal and contractual limitations.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

10. Email and Platform Communications

Transactional Communications

If you purchase a Product or Service, create an account, start a subscription, use the AI Coach or Studio App, or join a community, we may send communications reasonably necessary to provide, administer, secure, or support the Products and Services.

These communications may include:

• purchase confirmations;
• receipts;
• payment notifications;
• subscription and renewal notices;
• cancellation confirmations;
• access instructions;
• password-reset communications;
• account notifications;
• security notices;
• software or service announcements;
• updates affecting your purchase or subscription;
• customer-support communications; and
• other non-promotional communications reasonably necessary to provide the Products and Services.

You may not be able to opt out of transactional communications while maintaining an active account or subscription where those communications are reasonably necessary.

Marketing Communications

Where you expressly consent at checkout, otherwise opt in, or where marketing communications are otherwise permitted by applicable law, we may send:

• newsletters;

• educational content;

• product announcements;

• program updates;

• promotional offers;

• invitations;

• software updates;

• music-industry information; and

• other marketing communications relating to POLYMATH PRODUCER®.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the communication or by contacting us at [email protected].

Unsubscribing from marketing communications will not prevent us from sending transactional, billing, account, security, customer-support, or legally required communications.

11. Sharing and Disclosure of Information

We do not disclose personal information except as described in this Privacy Policy, with your direction or consent, or where otherwise permitted or required by law.

We may disclose information to:

Payment Providers

Including Stripe, PayPal, and other payment processors used to process purchases, subscriptions, refunds, fraud checks, or payment disputes.

Hosting and Cloud Providers

Providers that host our website, applications, databases, digital content, User Uploads, email systems, backups, and related infrastructure.

Artificial Intelligence Providers

Providers whose technology is used to deliver AI Coach responses, analyse User Uploads, provide content-processing functionality, maintain safety, or support the operation of AI-enabled Products and Services.

Software and Application Providers

Providers that assist with application hosting, authentication, error monitoring, software deployment, product analytics, file processing, and related technical functionality.

Community and Educational Platforms

Providers used to host memberships, communities, educational portals, courses, coaching, discussions, live sessions, and related features.

Email, CRM, and Customer-Support Providers

Providers used to manage customer records, send communications, administer support, respond to enquiries, and manage subscriptions or marketing preferences.

Analytics and Advertising Providers

Providers used to measure website activity, user engagement, advertising attribution, conversion activity, and marketing effectiveness.

Professional Advisers

Accountants, lawyers, insurers, auditors, consultants, and other professional advisers where reasonably necessary.

Business Transactions

A purchaser, successor, investor, licensee, or professional adviser in connection with a proposed or completed merger, acquisition, restructuring, financing, licensing arrangement, sale of assets, or transfer of some or all of the business.

Government and Legal Authorities

Courts, regulators, law-enforcement agencies, government authorities, or other persons where disclosure is:

• required by law;
• required by a valid legal process;
• necessary to comply with regulatory obligations;
• necessary to investigate fraud or unlawful conduct;
• necessary to protect safety, rights, property, or security;
• necessary to enforce our agreements; or
• necessary to establish, exercise, or defend legal claims.

Service providers receive only the information reasonably necessary for the relevant purpose.

Where required by law, we take reasonable steps to require service providers to protect personal information and process it only in accordance with applicable contractual and legal obligations.

Some third-party providers, including Stripe and PayPal, may independently determine how they process certain information and may act as independent controllers or businesses under applicable privacy law.

Their own privacy policies apply to their independent handling of personal information.

12. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

We may use analytics, advertising, cookies, pixels, and similar technologies that disclose identifiers or online activity to advertising or analytics providers.

Depending on the law applying in your jurisdiction, these activities may be treated as:

• selling personal information;
• sharing personal information;
• targeted advertising; or
• cross-context behavioural advertising.

Where applicable, you may have the right to opt out of those activities.

You may exercise available choices through:

• browser or device privacy settings;
• advertising-platform controls;
• a legally recognised opt-out preference signal, where required and supported; or
• the contact details provided in this Privacy Policy.

We do not knowingly sell or share the personal information of children in violation of applicable law.

13. Data Security

We take reasonable technical, administrative, physical, and organisational measures to protect personal information against:

• unauthorised access;
• unauthorised disclosure;
• loss;
• misuse;
• interference;
• alteration;
• destruction; and
• other unlawful processing.

These measures may include:

• secure hosting environments;
• encryption in transit where appropriate;
• encryption at rest where supported and appropriate;
• access controls;
• authentication procedures;
• password protection;
• limited administrative access;
• monitoring and logging;
• security updates;
• backup procedures;
• fraud and abuse detection;
• service-provider due diligence; and
• internal privacy and security procedures.

You are responsible for using a secure password and protecting your account credentials.

No method of transmitting information over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.

Where a privacy or data-security incident occurs, we will investigate the incident and provide any notices to affected individuals or regulators required by applicable law.

14. International Data Transfers

JWFPRODUCTIONS operates from Australia, and the Products and Services are made available internationally.

Our service providers may process or store personal information outside your country of residence.

The principal processing locations may include:

• Australia;
• Canada;
• the United States; and
• other countries in which our technology, payment, hosting, cloud, analytics, advertising, email, community, and customer-support providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country of residence.

Where required by applicable law, we take reasonable steps to implement an appropriate transfer mechanism or safeguard, which may include:

• an adequacy decision;
• standard contractual clauses;
• contractual data-protection obligations;
• consent where legally permitted;
• another recognised transfer mechanism; or
• another exception permitted by applicable law.

Service-provider locations and infrastructure may change over time.

You may contact us for further information concerning the categories of providers used and the safeguards applicable to international transfers.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required or permitted by law.

Retention periods may depend upon:

• the type of information;
• the Product or Service used;
• whether your account remains active;
• the duration of a subscription;
• contractual requirements;
• customer-support requirements;
• security and fraud-prevention needs;
• dispute-resolution requirements;
• limitation periods;
• tax, accounting, and financial-record obligations;
• legal or regulatory requirements; and
• the need to establish, exercise, or defend legal claims.

Account information may be retained while your account remains active and for a reasonable period afterward.

Transaction, payment, refund, and chargeback records may be retained for the period required by taxation, accounting, financial, fraud-prevention, and consumer-protection laws.

Marketing information may be retained until you unsubscribe or otherwise object, together with records necessary to maintain your suppression or unsubscribe preference.

AI Coach conversations, Studio App information, and User Uploads may be retained for as long as reasonably necessary to provide the requested functionality, maintain your account, provide support, secure the Products and Services, comply with legal obligations, or resolve disputes.

If you delete an account or User Upload, residual copies may remain temporarily within backups, logs, or disaster-recovery systems until those copies are deleted or overwritten through ordinary retention processes.

When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, anonymise, or de-identify it, unless retention is required or permitted by law.

16. Your Privacy Rights and Choices

Depending upon your location and the laws that apply, you may have rights concerning your personal information.

These rights may include the right to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete personal information;
• request deletion of personal information where permitted by law;
• request restriction of certain processing;
• object to certain processing;
• withdraw consent where processing is based on consent;
• request a portable copy of personal information where applicable;
• opt out of marketing communications;
• opt out of certain sales, sharing, or targeted advertising where applicable;
• request information concerning the categories of personal information collected, used, or disclosed;
• request information concerning the categories of third parties receiving personal information;
• request human review of certain automated decisions where applicable;
• appeal the denial of a privacy request where applicable; and
• lodge a complaint with an appropriate privacy or data-protection regulator.

Where applicable, you may also have the right not to receive discriminatory treatment for exercising a privacy right.

To exercise a privacy right, contact us using the details at the end of this Privacy Policy.

We may need to verify your identity before completing a request. Verification information will be used only for the purpose of verifying and responding to the request, except where otherwise permitted by law.

You may use an authorised agent where permitted by applicable law. We may require evidence of the agent’s authority and may need to verify your identity directly.

Privacy rights are subject to legal limitations and exceptions. We may refuse or limit a request where permitted or required by law, including where fulfilling the request would adversely affect another person’s rights, reveal confidential or legally privileged information, create a security risk, or conflict with a legal retention obligation.

We will respond to legitimate requests within the timeframe required by applicable law.

Australian Users

Where applicable, you may request access to or correction of personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Canadian Users

Where applicable, you may have rights under the Personal Information Protection and Electronic Documents Act, British Columbia’s Personal Information Protection Act, or other applicable federal or provincial privacy legislation.

European Economic Area and United Kingdom Users

Where applicable, you may have rights under the General Data Protection Regulation or UK GDPR, including access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

United States Users

Depending upon your state of residence and whether the relevant law applies to us, you may have rights to access, correct, delete, or obtain a copy of personal information and to opt out of certain sales, sharing, profiling, or targeted advertising.

17. Privacy Complaints

If you have a concern or complaint regarding our handling of personal information, please contact us using the details provided below.

Please include sufficient information for us to understand and investigate the concern.

We will:

• acknowledge the complaint within a reasonable period;
• investigate the complaint in good faith;
• request additional information where reasonably necessary;
• communicate the outcome of the investigation; and
• take reasonable corrective action where appropriate.

We will respond within the timeframe required by applicable law and will generally endeavour to respond within thirty days.

If you are not satisfied with our response, you may have the right to complain to the privacy or data-protection regulator responsible for your jurisdiction, including, where applicable:

• the Office of the Australian Information Commissioner;
• the Office of the Privacy Commissioner of Canada;
• the Office of the Information and Privacy Commissioner for British Columbia;
• the UK Information Commissioner’s Office;
• the relevant supervisory authority within the European Economic Area;
• the California Privacy Protection Agency; or
• another applicable state, provincial, national, or regional regulator.

18. Children’s Privacy

The Products and Services are intended primarily for adults and are not specifically directed toward children.

A person under eighteen years of age may use the Products or Services only with the involvement and consent of a parent or legal guardian where permitted by applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

Where parental or guardian consent is required, the parent or guardian is responsible for supervising the child’s use of the Products and Services.

If we become aware that personal information has been collected from a child in circumstances where collection is not legally permitted, we will take reasonable steps to delete that information.

If you believe that a child has provided personal information without appropriate permission, please contact us.

19. Third-Party Websites and Services

The Products and Services may contain links to or integrations with third-party websites, software, applications, payment platforms, social media platforms, community platforms, plugins, distributors, digital audio workstations, or other services.

We do not control the independent privacy practices, security, content, or operations of third-party services.

Your use of a third-party service is subject to that service’s own privacy policy and terms.

We encourage you to review the privacy policy of any third-party service before submitting personal information.

We may receive limited personal information or transaction information from third-party affiliate networks or referral partners where reasonably necessary to administer referrals, affiliate commissions, reporting, fraud prevention, customer support, or other legitimate business purposes related to the Products and Services.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to the Products and Services;
• changes to artificial intelligence or software functionality;
• changes to our service providers;
• changes to business operations;
• changes to data-handling practices; or
• changes to legal or regulatory requirements.

When changes are made, we will update the “Last Updated” date displayed at the top of this Policy.

Changes that are administrative, corrective, or required by law may take effect when published.

Where a change materially affects how existing personal information is collected, used, or disclosed, we will provide additional notice or obtain consent where required by applicable law.

Material changes will apply prospectively unless otherwise required or permitted by law.

21. Contact Information

If you have questions concerning this Privacy Policy, your personal information, a privacy request, or a privacy complaint, please contact:

Name: Jonathan Ferrier

Email: [email protected]

Website, Products & Services Operated By: JWFPRODUCTIONS

Jonathan Ferrier, a sole trader trading as JWFPRODUCTIONS

ABN: 59 272 481 476

JWFPRODUCTIONS operates the Products and Services with the permission and authority of Jonathan Ferrier, the creator and copyright owner of POLYMATH PRODUCER®.

Copyright © 2026 Jonathan Ferrier. All Rights Reserved.